collectively all information that you submit to Complement international Limited via the website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Data Protection Laws
any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as GDPR is effective in the UK;
the General Data Protection Regulation (EU) 2016/679;
Complement International Limited we or us
User or you
any third party that accesses the Website and is not either (i) employed by Complement International Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Complement International Limited and accessing the Website in connection with the provision of such services;
the website you are currently using www.complementint.com and any subdomains of this site unless expressly excluded by their own terms and conditions.
the singular includes the plural and vice versa
a reference to a person includes firms, companies, government entities, trusts, and partnerships;
“Including” is entitled to mean “including without limitation”;
reference to any statutory provision includes any modification or amendment of it;
For the purposes of the applicable Data Protection Laws, Complement International Limited is this “data controller”. This means that Complement International Limited determines the purposes for which and the manner in which your Data is processed.
How we collect Data
We collect data in the following ways:
Data is given to us by you; and
Data is collected automatically
Data is researched by us
Complement International Limited collects information that you choose to provide to us on the Website, through email, over the phone and otherwise, including your name, contact information, employment and biographical information and feedback concerning your experience with Complement International Limited. We may also obtain information from third parties about you. In addition Complement International Limited’s Website may automatically record information when you visit. This information can include your Internet Protocol address and data concerning webpage requests. This information helps us make improvements to the Website content and navigation and may include the date, times and frequency with which you access the website and the way in which you interact with its content.
Complement International Limited may place small files called “cookies” on your computer when you visit the Website. Cookies facilitate your use of the Website and enable us to track activity and customise your Website experience. If you do not wish to receive a cookie from Complement International Limited, you may set your internet browser to decline or disable the cookie.
How we use your Data
We may use your Data to notify you of developments, process invoices, match you with advising opportunities, for referrals or otherwise to support, develop and improve our business.
We do not sell or share your Data with third parties for marketing purposes. Complement International Limited and trusted third parties use Data only for the purposes for which it was obtained.
How your Data is disclosed
Complement International Limited may share your Data with our Clients, typically in connection with an advising opportunity or to provide a referral.
Third parties including your current employer may request that limitations be placed on your participation in advising opportunities arising from duties you may owe them. Complement International Limited will comply with these limitations.
Contact and Communication
Users contacting this Website and/or its owners do so at their own discretion and provide any such Data requested at their own risk. Whilst Every effort has been made to ensure a safe and secure communication process, Users proceed at their own risk.
We will use technical, physical and organisational measures to safeguard your Data both offline and online; which also includes measures to deal with any suspected data breach. If you suspect any misuse or loss or unathorised access to your data, please let us know immediately, by contacting us via this email address firstname.lastname@example.org
We will notify you and any applicable regulator of a breach where we are legally required to.
We allow access to your personal data only to those employees and partners who have a business need to know such data on our instructions and they must keep it confidential.
In some circumstances, we may anonymise your personal data for research or statistical purposes in which case we may use your information indefinitely without further notice to you.
Even if we delete your data, it may persist on backup or archival media for legal, tax or regulatory purposes.
Your Legal Rights
You have the following rights in relation to your Data:
Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive”. Where we are legally permitted to do so, we may refuse your request.
Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
Right to erase - the right to request that we delete or remove your data from our systems.
Right to restrict our use of your Data - the right to prevent us from using your Data or limit the way in which we can use it.
Right to Data portability - the right to request that we move, copy or transfer your Data.
Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.
To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data) please contact us via this email address: email@example.com
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within 30 days. If it is likely that our response time will exceed 30 days, we will notify you.
If you are not satisfied with the way in which we handle a complaint made by you in relation to the use of your Data, you may be able to refer your complaint to the relevant data protection authority. If you are unsatisfied, we would be grateful if you would contact us first so that we can try and resolve it for you.
It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
Links to other websites
Changes of business ownership and control
We may disclose Data to a prospective purchaser of our business, or any part of it.
In the above instances, we will take steps with the aim of ensuring your privacy is protected.
Unless otherwise agreed, no delay, act or omission by a party exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh Courts.