PRIVACY POLICY

 

This privacy policy applies between you, the User of this Website and us, Complement International Limited, the Owner and provider of this Website. Privacy is important to us and Compliment International Limited takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

 

By visiting our Website, or engaging with us as an advisor you consent to the collection, use and transfer of your Data in accordance with the terms of this privacy policy.

 

Please use this privacy policy carefully.

In this privacy policy, the following definitions are used :

 

Data

 

collectively all information that you submit to Complement international Limited via the website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

 

Data Protection Laws

 

any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as GDPR is effective in the UK;

 

GDPR

 

the General Data Protection Regulation (EU) 2016/679;

 

Complement International Limited we or us

 

User or you

 

any third party that accesses the Website and is not either (i) employed by Complement International Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Complement International Limited and accessing the Website in connection with the provision of such services;

 

Website

 

the website you are currently using www.complementint.com and any subdomains of this site unless expressly excluded by their own terms and conditions.

 

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In this privacy policy, unless the context requires a different interpretation;

 

  1. the singular includes the plural and vice versa

  2. references to sub-clauses, clauses, schedules or appendices apply to sub-clauses, clauses, schedules or appendices of this privacy policy;

  3. a reference to a person includes firms, companies, government entities, trusts, and partnerships;

  4. “Including” is entitled to mean “including without limitation”;

  5. reference to any statutory provision includes any modification or amendment of it;

  6. the headings and sub-headings do not form part of this privacy policy    

 

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The scope of this privacy policy

 

This privacy policy applies only to the actions of Complement International Limited and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website, including, but not limited to, any links we may provide to social media websites.

 

For the purposes of the applicable Data Protection Laws, Complement International Limited is this “data controller”. This means that Complement International Limited determines the purposes for which and the manner in which your Data is processed.         

 

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How we collect Data

 

We collect data in the following ways:

  1. Data is given to us by you; and

  2. Data is collected automatically

  3. Data is researched by us

 

Complement International Limited collects information that you choose to provide to us on the Website, through email, over the phone and otherwise, including your name, contact information, employment and biographical information and feedback concerning your experience with Complement International Limited. We may also obtain information from third parties about you. In addition Complement International Limited’s Website may automatically record information when you visit. This information can include your Internet Protocol address and data concerning webpage requests. This information helps us make improvements to the Website content and navigation and may include the date, times and frequency with which you access the website and the way in which you interact with its content.

 

Complement International Limited may place small files called “cookies” on your computer when you visit the Website. Cookies facilitate your use of the Website and enable us to track activity and customise your Website experience. If you do not wish to receive a cookie from Complement International Limited, you may set your internet browser to decline or disable the cookie.

 

If you disable or refuse cookies, some parts of this Website may become inaccessible or not function properly.

 

Data collection will be in accordance with this privacy policy.

 

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How we use your Data

 

We may use your Data to notify you of developments, process invoices, match you with advising opportunities, for referrals or otherwise to support, develop and improve our business.

 

We do not sell or share your Data with third parties for marketing purposes. Complement International Limited and trusted third parties use Data only for the purposes for which it was obtained.

 

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How your Data is disclosed

 

Data provided to and collected by Complement International Limited is held by us, in the United Kingdom and will be accessed by our staff and third parties working for us for the purposes outlined on our Website and in this privacy policy or for any other purposes, subject to your approval. Your Data may also be held, processed and accessed inside the European Union or the United States.

 

Complement International Limited may share your Data with our Clients, typically in connection with an advising opportunity or to provide a referral.

 

Third parties including your current employer may request that limitations be placed on your participation in advising opportunities arising from duties you may owe them. Complement International Limited will comply with these limitations.

 

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Contact and Communication

 

Users contacting this Website and/or its owners do so at their own discretion and provide any such Data requested at their own risk. Whilst Every effort has been made to ensure a safe and secure communication process, Users proceed at their own risk.

 

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Information Security

 

We will use technical, physical and organisational measures to safeguard your Data both offline and online; which also includes measures to deal with any suspected data breach. If you suspect any misuse or loss or unathorised access to your data, please let us know immediately, by contacting us via this email address info@complementint.com

 

We will notify you and any applicable regulator of a breach where we are legally required to.

 

We allow access to your personal data only to those employees and partners who have a business need to know such data on our instructions and they must keep it confidential.

 

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Data Retention

 

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfill the purposes it is collected for, outlined in the privacy policy or until you request that the Data be deleted.

 

In some circumstances, we may anonymise your personal data for research or statistical purposes in which case we may use your information indefinitely without further notice to you.

 

Even if we delete your data, it may persist on backup or archival media for legal, tax or regulatory purposes.

 

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Your Legal Rights

 

You have the following rights in relation to your Data:

 

  1. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive”. Where we are legally permitted to do so, we may refuse your request.

  2. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.

  3. Right to erase - the right to request that we delete or remove your data from our systems.

  4. Right to restrict our use of your Data - the right to prevent us from using your Data or limit the way in which we can use it.

  5. Right to Data portability - the right to request that we move, copy or transfer your Data.

  6. Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.

 

 

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data) please contact us via this email address: info@complementint.com

 

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask for further information in relation to your request to speed up our response.

 

We try to respond to all legitimate requests within 30 days. If it is likely that our response time will exceed 30 days, we will notify you.

 

If you are not satisfied with the way in which we handle a complaint made by you in relation to the use of your Data, you may be able to refer your complaint to the relevant data protection authority. If you are unsatisfied, we would be grateful if you would contact us first so that we can try and resolve it for you.

 

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

 

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Links to other websites

 

This Website may from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. Please adopt a policy of caution before clicking on any external links provide via this Website (external links may include - text, banners, images, links, plugins, applications and similar). You are advised to read the privacy policy or statement of other websites, prior to using them. Users should click on external links at their own risk and this Website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

 

Changes of business ownership and control

 

Complement International Limited may, from time to time, expand or reduce our business and this may involve the sales and/or transfer of control of all or part of Complement international Limited. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

 

We may disclose Data to a prospective purchaser of our business, or any part of it.

 

In the above instances, we will take steps with the aim of ensuring your privacy is protected.

 

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General

 

You may not transfer your rights under this privacy policy to any other person. We may transfer our rights under the privacy policy where we reasonably believe your rights will not be affected.

 

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent it is required, be deemed deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

 

Unless otherwise agreed, no delay, act or omission by a party exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

 

This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh Courts.

 

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Changes to this privacy policy

 

Complement International Limited reserves the right to change this privacy policy as we may deem necessary from time to time or as we may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

© 2020 by Complement

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Registered Office: Plaza 9 Kd Tower, Cotterells, Hemel Hempstead, Hertfordshire, HP1 1FW

Company Registration Number: 11882056

Complement International Limited is registered with the Information Commissioners Office

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