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Welcome to Complement Data Support for Retail

Unleash the power of your retail business with specialised data services. Whether you're embarking on a one-time transformation or seeking ongoing support, my proficiency in data cleansing, analysis, and reporting ensures precise and actionable insights. Elevate your business development, optimise operational efficiency, and achieve cost-effective strategies through a flexible 'as and when needed' support service. Tailored to empower your organisation, my services eliminate the need for dedicated in-house data resources, allowing you to focus on the excellence of your retail mission.

How does Complement Work

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Free Trial - no obligation free trial to test the fit against your needs.

As and when needed support - available whenever you could use an ad-hoc pair of hands to increase your bandwidth.

Pay as you use - no retainers, no prepayments, no minimum spend commitment. Pay only for what you need when you need it.

Simple per-minute rate - all services are provided at the same highly competitive per-minute rate.

Reclaim your time - cut costs - regain efficiency with business support on demand


Retailers can benefit significantly from data cleansing, analysis, and reporting leading to improved business development, operational efficiency, and cost savings.


Here are some key areas where I can help you to realise these benefits.

       Customer Data Accuracy

  • Data Cleansing: Ensure accuracy in customer information by cleaning and updating databases.

  • Analysis and Reporting: Analyse customer demographics, preferences, and purchasing history. Generate reports on customer profiles to inform targeted marketing strategies and personalize customer interactions.

       Segmentation for Targeted Marketing

  • Data Analysis: Segment customer data based on behaviour, demographics, and purchase history.

  • Reporting: Generate reports on segmented customer groups. Tailor marketing campaigns and promotions based on these segments to attract new clients with personalised offers.

        Inventory Management & Product Recommendations

  • Data Cleansing: Ensure accuracy in inventory and product data.

  • Analysis and Reporting: Analyse sales data to identify popular products and purchasing trends. Generate reports on inventory turnover and product performance. Use insights to optimise product recommendations and ensure that inventory aligns with customer demand.

        Price Optimisation

  • Data Analysis: Analyse pricing data and competitor pricing strategies.

  • Reporting: Generate reports on price elasticity and competitor pricing. Optimise pricing strategies based on data insights to attract price-sensitive customers and remain competitive.


       Shopper Behaviour Analysis 

  • Data Cleansing: Ensure accurate data related to customer interactions and transactions.

  • Analysis and Reporting: Analyse shopping behaviour, including browsing patterns and cart abandonment rates. Generate reports on customer journey insights to enhance the online and in-store shopping experience, ultimately attracting new clients.

        Market Basket Analysis

  • Data Analysis: Analyse purchase patterns to identify frequently paired products.

  • Reporting: Generate reports on market basket analysis. Optimise product placement and promotions to encourage cross-selling, enhance the shopping experience and attract new customers.

        Customer Feedback & Reviews

  • Data Cleansing: Ensure accuracy in customer feedback and review data.

  • Analysis and Reporting: Analyse customer reviews and feedback sentiment. Generate reports on product and service satisfaction. Utilise insights to improve offerings and showcase positive feedback in marketing efforts to attract new clients.


       Channel Performance Analysis

  • Data Analysis: Analyse sales performance across various channels (e.g., online, in-store).

  • Reporting: Generate reports on channel effectiveness. Optimise marketing strategies and resource allocation based on data insights, ensuring a balanced and effective multi-channel approach to attract new clients.

       Promotion Effectiveness

  • Data Analysis: Evaluate the performance of past promotions and discounts.

  • Reporting: Generate reports on promotion effectiveness, including conversion rates and ROI. Use insights to refine promotional strategies that resonate with potential customers and attract new clients.


       Location Based Insights

  • Data Cleansing: Ensure accuracy in location-based data for physical stores.

  • Analysis and Reporting: Analyse each store location's foot traffic, demographics, and purchasing patterns. Generate reports on store performance. Utilise insights to optimise store layouts, product offerings, and marketing efforts to attract new clients locally.

       Operational Efficiency

  • Inventory Management: Data cleansing ensures accurate product and inventory information. Analysis helps in identifying fast-moving and slow-moving products, optimising stock levels, and preventing overstock or stockouts.

  • Supply Chain Optimisation: Analysing supplier data and order fulfilment cycles can enhance supply chain efficiency, reducing lead times and ensuring timely product availability.

  • Employee Productivity: Analysing workforce data can help in optimising staff schedules, ensuring adequate staffing during peak hours, and improving overall employee productivity.

  • Customer Experience: Analysing customer data, including purchase history and preferences, allows retailers to personalise the shopping experience, increasing customer satisfaction and loyalty.


       Internal Reporting

  • Sales Performance Analysis: Regular analysis of sales data helps in assessing the performance of different products, categories, or locations. This insight is crucial for making informed decisions on marketing strategies and inventory management.

  • Financial Reporting: Data cleansing ensures accurate financial data. Analysis and reporting on key financial metrics provide insights into profit margins, revenue streams, and cost structures, supporting effective financial planning.

  • Operational Reports: Generate reports on various operational aspects such as store performance, employee productivity, and customer satisfaction. These reports facilitate data-driven decision-making and help in identifying areas for improvement.

       Cost Saving

  • Optimising Marketing Spend: Analysis of marketing campaign performance allows retailers to allocate budget to the most effective channels. Data cleansing ensures accurate data for precise evaluation of return on investment (ROI) and optimisation of marketing spend.

  • Supply Chain Cost Reduction: Analysing supply chain data helps in identifying cost-saving opportunities, such as negotiating better terms with suppliers, optimising transportation routes, and minimising excess inventory costs.

  • Energy Efficiency: Monitoring and analysing energy consumption data can lead to cost savings through energy-efficient practices, such as optimizing lighting and HVAC systems in stores.

  • Minimising Overheads: Data analysis can identify areas of operational inefficiency, helping retailers streamline processes and reduce unnecessary overhead costs.

Data cleansing, analysis, and reporting empower retailers to make informed decisions, optimise operations, and attract new clients. By leveraging accurate and actionable data, retailers can enhance their business development strategies and provide a personalised and compelling shopping experience that attracts and retains customers.


Request Pricing

Thank you for your interest in Complement! I am here to assist you with any questions you may have about my pricing or services. Please provide me with a few details about your business support needs and I will be happy to get in touch.

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